Healthcare Digital April 2021 | Page 115

THE HARRIS CENTER FOR MENTAL HEALTH AND IDD

Wayne Young , CEO of The Harris Center for Mental Health and Intellectual and Developmental Disability ( IDD ), tells us how they ’ re using the latest technology to deliver patient care on the streets of Houston .

Wayne Young

The biggest thing that drives us is our mission , which is to transform the lives of people with behavioral health and IDD needs " Young says . " Everything comes back to that – how we ’ re trying to meet the needs of our community , the individuals that are receiving our services , and in some cases , those individuals that need our services , but haven ' t found their way to us yet .”

Technology , and going through a digital change , seemed like a clear way to achieve this goal . “ The concept of transformation exists throughout our organization , and digital happens to be a part of it . It seemed intuitive to us that if we ' re radically rethinking how we meet the needs of our community , that we lend a fair amount of consideration to technology and digital approaches to meet those needs .”
“ As a fairly traditional public mental health system , it ' s been a bit of a journey , but we ’ ve made significant inroads . Our CORE program is one of these efforts .”
“ CORE is the Clinician and Officer Remote Evaluation program we implemented in collaboration with the Harris County Sheriff ’ s Office . At its most basic element , the program uses a HIPAA-compliant technology platform to connect law enforcement officers with a crisis mental health clinician at the time of a 911 dispatch
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