Verizon : Transforming communication at the Harris Center
Jason Taylor , Verizon , and Wayne Young , the Harris Center , discuss how their organizations ’ collaboration has enabled a new approach to healthcare comms .
“ Verizon might primarily be known for its network , but we prefer to say that we ’ re a technology company that brings solutions to customers ,” states Jason Taylor , Executive Lead for the Public Sector .
Wayne Young , CEO of the Harris Center , reflects that , when deciding how best to implement remote evaluation capabilities for clinicians and police officers , the company was intent on only collaborating with well-established partners . “ At its core , what we ’ re trying to do is utilize technology to make law enforcement more efficient and improve the lives of people with mental illness . To achieve this task , we needed a reliable partner whom we could trust .” The answer was Verizon .
“ Verizon ’ s focus was to make sure that citizens or patients that needed to engage with the Harris Center could do so while retaining that personal touch ,” Taylor explains . This proved to be a complex task requiring rigorous planning that went beyond simply supplying technology , “ We looked at getting the right connectivity , making sure we provided the correct devices , and then securing everything to protect the flow of communication .” The Harris Center ’ s innovative approach also makes it an ideological match for Verizon , positioning itself to always focus on the future , which in turn makes for a highly collaborative partnership . “ We ’ re both focused on making a positive impact and as we move into the world of 5G , I believe that solutions and benefits will open up for communities that we haven ’ t even imagined yet .”
Young praises Verizon for always providing a solid , ‘ behind-the-scenes ’ service that ’ s seamless , scalable , reliable . “ We needed a partner who could think flexibly and be agile with us as we solve problems in new and innovative ways ,” he concludes . “ Working with Verizon , I think the future is looking bright .”
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