users , and with an understanding of how the system works as a business so that they can in turn provide solutions that will transform healthcare ” Kapetanovic says .
Their digital strategy has in some ways been confirmed by the Covid-19 pandemic . Telehealth was part of their plans before the outbreak , but as President and CEO Dr Lawrence Rosenberg explains , they found themselves setting this up much more rapidly than they ever thought possible . “ We were able to maintain at least 70 % of our ambulatory activities that way , including about 80 % of the activities from our cancer center ” he says . “ That ’ s the way of the future – the hospital at home , virtual care , and tele-triage as far as the emergency room goes , are all fundamental pieces of the strategy .”
The strategy also involves a very heavy emphasis on data science , and collecting and analysing data in real time , as well as the creation of a new electronic healthcare record . “ We call it the connected healthcare record , which will enable us to put in place an electronic healthcare record for all the individuals in our territory , reflecting the continuum of care ” Rosenberg says .
“ Other parts of the program include the creation of a command center , which will allow us to integrate the various elements across our health network that are under development at the moment . This all needs to be tied together and protected by a robust cybersecurity foundation .”
“ It ’ s really a next generation strategy to ensure the viability and the vitality of the
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