JEWISH GENERAL HOSPITAL to track industry and get it to take residence with us , so we can actively pursue collaboration and work together as closely as possible ” Kapetanovic says .
Both Kapetanovic and Rosenberg agree that people play an essential role in making this digital journey successful . “ Healthcare institutions aren ’ t necessarily structured to innovate , they ’ re structured to provide care ” Kapetanovic says . “ Innovation requires people to go above and beyond the call of duty , and the spirit of ingenuity , entrepreneurship and innovation is something I ’ ve found absolutely awe-inspiring in my short time with this institution .”
JGH has recently launched a website that includes calls to action to join their community of innovation practice – an initiative that will help them showcase examples of innovation and best practice – but also highlights the success of staff . “ People thrive when they feel appreciated ” Kapetanovic says . “ The website very specifically zooms in on innovation and really puts staff at the center of it all .”
“ Health IT projects are successful when the technology meets the needs of
the organization and when the end users are involved in the implementation of the technology ” Dr Justin Cross says . “ When you ’ re moving your organization into a new digital ecosystem and a new care delivery paradigm , you can ’ t just focus on the technology . You also need to plan for and help your organization transition from a culture perspective , from previously siloed ways of doing things to more integrated ways of doing things .
“ The focus is on how we ’ re now bringing our organisation along and transforming how our teams work and how our care is organised , how we want to interact with our patients and how we deliver care to them ” he adds .
Despite the challenges the pandemic has thrown up , Kapetanovic says they are very clear about their future direction and what drives their strategy . “ Democratise care with the use of technology , empower the patient , center the care on them , and push it as much as possible out of the institutional walls , and closer to the patient .” healthcareglobal . com 183