Healthcare Digital April 2021 | Page 191

MEMORIAL HEALTH SYSTEM
BI ,” adds Queen . “ This has given us the ability to share all this advanced data logic in a way that is very unintimidating and very visual to frontline staff . It ’ s been transformative for our workflow ”.
Queen adds that none of these achievements would have happened without a great team to support them . “ Memorial have really set a vision across the entire organization that value-based care and population health are top initiatives . That sets the expectation across all teams that we are going to have a unified vision , and work towards a common goal of offering first-class patient care at a reduced cost ,” he says .
It ’ s also remarkable that they decided to accelerate their digital project during a hugely challenging time - the first few months of the pandemic . “ What was supposed to be an 18 months to two-year rollout we ended up doing in six months . Memorial chose to use this time of Covid to carry out this rollout throughout the entire organization , knowing that we would have challenges to overcome , but adding tremendous value to the organization and avoiding staff furloughs in a time of lower volumes . Obviously , we ’ re still dealing with Covid , as everybody is , but we ’ ve set ourselves up so much better than we expected to be from a digital transformation and technology standpoint . We can now be more efficient at dealing with whatever is thrown at us next .” healthcareglobal . com 191