VIRTUSA
A FOCUS ON TECHNOLOGY ...
Manu Swami , Head of Healthcare and Life Science Solutions , outlines his roles at Virtusa and how he is helping to drive solutions through technology .
Swami helps to drive Next Generation Solutions and GTMs for Healthcare and Life Science verticals leveraging the latest Data , Automation , Cloud and Experience technologies . He also forges industry partnerships with established companies like Pega , Salesforce , CSPs etc . and niches vendors like Onyx to Mareana drive solutioning for clients .
“ My role is focused on delivering solutions and go-to-market strategy for the Healthcare Life Science segment for Virtusa . We invest in solutions to drive business goals for Healthcare and Life Science Clients ” said Swami .
“ My team is a composition of business domain experts and technology leaders who build solutions to drive up quality and reduce cost of care for healthcare and life sciences clients and effectively leverage our solutions to meet their business objectives . We focus a lot on our engineering capabilities as a key differentiator when we are working with different clients .”
Commenting on Virtusa ’ s market strategy , he said it is focused on four key pillars , which include ;
• Hyper Automation for Business Processes across the organisation
• Leveraging Data and Insights across the business value chain
• Drive experience for providers , members and employees
• Platform modernisation on Cloud
“ Automation has played a key part for us in the past year in our go-to-market areas like service experience transformation and supply chain and due to the pandemic . Next Generation AI and RPA technologies have played a key part in managing volumes of interactions coming from different healthcare parties and reducing cost of the operations .”
“ Connecting data across healthcare organisations is a key enabler to understand a patient ' s health . We have adapted our solutions driven by interoperability to provide personalised experience to providers and members .”
Predicting technology trends in the healthcare market , Swami says the sharing of information between different healthcare organisations will “ drive big changes ”. Healthcare will be provided eventually on the edge on personal devices and Artificial Intelligence ( AI ) will be playing a key part in understanding and managing patient ’ s health . “ As patients start to transmit information from devices they are wearing or healthcare apps , I think payers and providers are going to have much better insights on a patient ' s health , and they can tailor their products ”
“ The advent of AI has become real for a lot of our technology clients like IBM . AI is driving a lot of solutions to be learning driven which were traditionally driven by business rules , and I think this trend is here to stay in the healthcare and life science space ,” he said .
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