Healthcare Digital August 2021 | Page 41

NHS NATIONAL SERVICES SCOTLAND
faster if necessary . " As somebody coming into the public sector for the first time , I think we can be far quicker to react to things . We must undertake tasks such as clinical safety assessments , cyber security assessments and penetration testing , but some internal processes perhaps could be revised to enable greater efficiencies and effectiveness ."
Another lesson has been greater collaboration . " When you start to work with different bodies , there ' s always a bit of clarity to work through who does what , but one thing the pandemic did was focus all of us on one specific outcome . It ' s created opportunities to work very closely and further develop relationships with organisations , like the newly formed Public Health Scotland , who we ' ve worked with to build dashboards and reporting of COVID statistics . Also with NHS Education Scotland who developed the vaccine application which is a key part of the vaccination process ."
" We have all had a strong ‘ in this together ’ momentum , moving in the same direction at the same time . It ' s been great building some of those relationships and even sometimes breaking down barriers as well ."
The same goes for NHS National Services Scotland . “ It ’ s a vast organisation of a wide range of services and the COVID-19 response has even accelerated and created new connections for how our own organisation works even better together for the benefit of stakeholders ” explains Flockhart . " I ' m immensely proud of what our board , and NHS Scotland have done throughout the pandemic ", he says . " Most of all , I ’ m naturally really proud of my team . There is no doubt in my mind that without their skills and commitment , we wouldn ' t be where we are today ." healthcareglobal . com 41