We take a look at how the North West Ambulance Service ( NWAS ) is digitally transforming its services
NWAS
We take a look at how the North West Ambulance Service ( NWAS ) is digitally transforming its services
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You think of the ambulance service and you just think of ambulances , but actually , there ' s a lot more to the North West Ambulance Service than that ." Abigail Harrison , the Chief of Digital and Innovation and CIO for the North West Ambulance Service ( NWAS ) is describing the breadth of the services they offer . Run by the National Health Service ( NHS ), NWAS operates over a large geographical area in the north west of England , and runs an emergency 999 service with three emergency control centres , is the largest provider of 111 services in England , and also has a patient transport service .
" We serve more than 7 million people across the north west and we respond to over a million emergency incidents a year . We ' ve also got 106 ambulance stations , so the scale of the work , the diversity of the services and the geography is an interesting challenge for us , as well as some of the digital challenges in different areas . We work in major cities , but we also work in very rural areas ."
In 2019 , NWAS published its digital strategy , with the goal of using digital solutions to radically improve how the trust meet the needs of patient and staff every time . This supports the overarching trust goal to achieve and become the best ambulance service in the UK by offering an integrated service to the population by acting as
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