How Wellstar MCG built a long-term virtual care strategy
Wellstar MCG partners with Amwell to improve access to care in rural communities .
Amwell ’ s mission is to empower digital transformation in healthcare by connecting physical , virtual , and automated care together to create one single experience . The company partners with some of the leading healthcare organisations in the United States to power their hybrid care ambitions .
One of those organisations is Wellstar MCG Health ( Wellstar MCG ), based in Augusta , Georgia . The relationship began in late 2019 when Wellstar MCG partnered with Amwell on a direct-to-consumer ( D2C ) virtual care strategy .
According to Lindsey Wells , a senior account director at Amwell , the partnership underwent a rapid shift during the COVID-19 pandemic . “ We were initially focused on a D2C offering , and then quickly shifted to hosting a COVID-19 virtual screening programme for the entire state of Georgia ,” she explains . In addition to its D2C programme , Wellstar MCG also leveraged the
Amwell platform for provider-toprovider consultations . To help enable these consults , the health system used Amwell Carepoint™ Carts , currently in use across 16 different rural hospital locations in Georgia .
“ When a patient arrives at a rural site , they might need specialty care from a clinician that just isn ’ t available on-site ,” says Wells . “ In these scenarios , they can effectively beam a specialist into that room , for real-time consultation and decision-making support .”
Looking to the future , Amwell is looking forward to its continued partnership with Wellstar MCG . “ We will continue our collaboration to support their strategic growth ,” says Ashley Blanton , group vice president of strategic account management at Amwell . “ Our most recent next steps are going to be Wellstar MCG ’ s continued evaluation of our Amwell TV Kit solution to increase efficiencies in its long-term care facilities .”
“ It ’ s been tremendous working with WellStar MCG ,” Wells concludes . “ We ’ ve developed a wonderful partnership over several years and really look forward to what the future might hold for us together .”