to maintain and sustain them in the long term ,” he laughs . “ We need to make sure we ' re not bringing technology from 1998 into 2021 .”
The fifth stream is , Kumar admits , one of the most essential . Any technological shift , he explains , needs to be met with the right change management strategy . As a result , Kumar is placing a great deal of his focus on ensuring that he cultivates the necessary degree of digital literacy that will allow Gold Coast Health ’ s staff to embrace digital transformation . “ One of the biggest challenges that all CIOs will have to face is not which innovations to adopt , but how to make sure that their staff are ready and able to digest them ,” he says . “ There ' s no point serving lamb to a vegetarian .”
Lastly , Kumar stresses how important it is for any digital transformation team to realise that they can ’ t do everything alone . “ We need strong technology partners to help us deliver our digital strategy , think more broadly , and adopt new tools , techniques and resources .”
Maintaining the Momentum Kumar has a long , ambitious road ahead of him , but he isn ’ t daunted . If anything , he wants to pick up the pace . “ My keystone objective for this year is that we maintain the level of ambition to innovate that we showed in the midst of the COVID-19 crisis ,” he explains . “ The willingness and the drive to change is the part that matters most . From board to ward , here at Gold Coast Health , we ' re completely committed to innovation and digital health . We really look forward to not only driving it ourselves , but partnering at the hip with the organisations who are willing to go on this mission with us .”
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