HOSPITALS
MVP
Healthcare
with a virtual provider for emergency visits . If members need labs as a result of that visit , they can start that journey with Scarlet Health . Similar to Uber , members can schedule a time for the lab work when it ’ s most convenient . From there , it ’ s a text exchange back and forth to schedule the time , to have your appointment confirmed .”
“ You can actually see where your phlebotomist is on the map as they come to your home or office . Then there ' s obviously the ability for our customers to share their feedback as to how their experience went . We feel like this is , again , putting more tools in people ' s hands . It is very personal and fits with MVP ' s broader mission to create a more personalised and convenient approach to care and improves the downstream care services that are available through our virtual care offerings too .”
The post-pandemic healthcare industry Out of all that she has seen in the past two years , what has Kilby learned about the healthcare sector — and what direction will it take in the post-pandemic world ?
“ I think from a consumer perspective , what we ' re seeing is that consumers are really looking for opportunities to minimise the time to determine if an in-person visit is really needed ,” said Kilby . Right now , that ' s a safer way for people to be and live their lives as well .”
At MVP , it ’ s been a driving force behind
38 March 2022