These digital experiences have led to accolades such as a spot among the Five Best Online Pharmacies from Money . com in 2020 and a 4.8 Google ranking from hundreds of patients .
In the future , Gagle says virtual services will be essential . " I think that telepharmacy and telemedicine have always been the future of pharmacy and healthcare , but the pandemic has greatly accelerated the need for this . In most aspects , BioPlus has already been providing telepharmacy for patients since we do consultations , billing , and patient care all through telecommunications and other virtual technologies .
" We may look into doing some kind of live video chat with our patients next , to give a more personal touch to patients .
We have made large investments in online technology that can provide the best patient care and adherence to their medication and therapy . Our pharmacy makes sure that the patient therapy and treatment plan is going well and this is managed through a very comprehensive clinical assessment system . The assessment systems use the technology we developed and have refined to suit the unique needs of a speciality pharmacy ."
Over the years BioPlus has also shifted toward the cloud . " When we choose software and technology we always make sure that it is mobile-friendly and can be easily accessed from anywhere . Remote access is key for our current and future success and it is an area we spend a lot of time on . In fact , we are fully transitioning to
94 March 2022