Healthcare Digital May 2022 | Page 26

BOULDER COMMUNITY HEALTH
Discussing some of the challenges facing the organisation during this time , Teresa Cole , Associate Vice President of Technology and Value Chain , said : “ So much like other organisations , when the pandemic hit a lot of workforces went remote , we were just the same . In fact , almost all of our team went fully remote and they actually still remain that way today . But in doing so that really enabled our staff to do what they felt they needed to do best for their family . And they were able to feel like they were keeping themselves safe .”
Implementing technology to deliver the best healthcare possible Technology can be used in multiple ways in the healthcare industry , from helping diagnose a problem , to collecting data and keeping patients connected with their provider . The pandemic really highlighted the importance of technology in delivering services that customers expect .
When speaking about technology , Cole commented : “ I would say it ' s been critical to the organisation , especially in light of the pandemic . Epic has been a significant and terrific partner to us . We actually went live on the Epic electronic health record in 2019 . So shortly after going live , we were in the throes of the pandemic . Leveraging that tool during COVID helped the organisation immensely because we were able to provide a tool that enabled workflows that are efficient and effective in dealing with and responding to the challenges of the pandemic .”
Founded in 1979 , Epic develops software to help people get well , help people stay well , and help future generations be healthier . Its employees code , test , and implement healthcare software that hundreds of millions of patients and doctors rely on to improve care and ultimately save lives around the globe .
26 May 2022