“ WE ' VE REALLY HAD TO EXPAND INTO CONSUMER TECHNOLOGY , WHICH HEALTHCARE WAS NOT FOCUSED ON YEARS AGO ”
BOULDER COMMUNITY HEALTH
“ WE ' VE REALLY HAD TO EXPAND INTO CONSUMER TECHNOLOGY , WHICH HEALTHCARE WAS NOT FOCUSED ON YEARS AGO ”
MICHAEL JEFFERIES VICE PRESIDENT & CHIEF INFORMATION OFFICER , BOULDER COMMUNITY HEALTH
As the country shifted into a remote way of working and living , staying connected was important to Boulder Community Health in order to deliver the best healthcare .
“ Telehealth gave us yet another tool that we could still connect with our patients , even though when the pandemic began in 2020 there was the large shutdown and access was still really important so that we could care for our patients . Having telehealth as a tool really enabled us to stay connected to those patients and provide care , even though we couldn ' t physically be in contact with them ,” added Cole .
Telehealth allows organisations to provide appointments virtually . A benefit that Boulder Community Health experienced was that it enabled them to still provide a personal connection , and access to individuals that may not be in a position to come in person during a pandemic .
Joining the company in 2016 , Michael Jefferies , Chief Information Officer , is responsible for implementing technology solutions that advance provider capabilities and operational efficiency at BCH .
“ I ' d say the biggest development within my career around technology has really been a focus on patient-facing technology where we ' ve historically been focused on our internal tools for patient care ,” commented Jefferies .
The healthcare industry has seen an explosion of innovation in the adoption of patient-facing technology applied across research , routine care and personal wellness . Patient-facing tools give patients the opportunity to be more responsible for their care by providing them with the ability to access health information , choose providers , and manage their healthcare .
In April 2020 , just after the pandemic hit , overall telehealth utilisation for office visits
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