BOULDER COMMUNITY HEALTH
people are doing well and we are able to refer out while maintaining high quality .”
The pandemic has provided a silver lining Reflecting on the past year , the biggest advancement the healthcare company has made is adapting its remote workforce and keeping its employees engaged .
The pandemic has caused major disruption to services but has also given way to new technology features or driven the adoption of existing tools . Jefferies noted that Telehealth and online scheduling are both something the company has had available for a while , but providers and patients did not always see the value to it .
“ Telehealth was a technology that was sitting there underutilised and the demand from both patients and providers alike has really increased during the pandemic . And I think that we ' re now ready to adopt it more in the mainstream across society . That ' s going to be great at reaching people that need specialty care that are further away , and more rural or hard to access communities will get access to better care ,” added Jefferies .
Looking at the next 12 months , BCH wants to make sure it avoids burnout and resignations among staff , as the pandemic has really taken its toll on people , especially in the healthcare sector .
Observing that what it thought was going to be a sprint , has now turned into a marathon , the company wants to focus on exploring ways to take care of both the physical and mental health of its staff , even more than it has in previous years .
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