“Successful digitalisation to me , it ’ s not so much about the outcomes , it ’ s about the attitudes and the culture ”
Currently , the team is in the process of unifying their patient admin system , allowing them to see all the patients on the waiting lists , as well as the activity of patients across the two organisations .
“ We ’ re also putting in a solution which might be overlooked by some , called ManageEngine ,” explains McMahon . “ What that ’ s going to do is consolidate our digital services . So we have one service desk , one way to access the support you need for the two organisations and manage the service we offer .”
KRIS WEAVILL DIAGNOSTIC & IMAGING SYSTEMS MANAGER , NLG NHS FOUNDATION TRUST
The radiology systems also received an update , resulting in a significant reduction in waiting times .
“ We are part of the collaborative team that procured a single-PACS solution for about seven acute trusts ,” explains Weavill . “ What that enabled during COVID-19 was real-time image sharing and report sharing with our clinicians , largely thanks to the Agfa Healthcare Xero platform .
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