delivering digital enabling solutions . Staff feedback can help with this . “ We often do surveys with our employees and they ’ ll come back saying ‘ we want to have input in the decisions that affect us ’,” she explains . “ In taking this role , I committed to working closely with employees so they can have an input on what the design would be to create a modern , joined-up , digital service .”
McMahon knows there is plenty of work to do at the two trusts , yet feels fortunate to have such knowledgeable employees .
“ While there is anxiety , they are stepping up to that ,” she says . “ But I fully believe part of this strategy is that employees engage in helping to co-create what the service needs to be .”
If McMahon wrote a memoir about working in the NHS , she wouldn ’ t be short on details of the personal benefits of working in another country , as well as insights on something she believes the NHS is not very good at : prioritising . The releasing of funds from the NHS – while welcome – is too fragmented and reactive , She says , which interrupts proceedings at a local level . The hope is that , as integrated care systems mature , this will improve .
“ I ’ ll be quite forthright on this one : I ’ ve found it can be very challenging ,” McMahon adds . “ But there are so many positives and I don ’ t want to take away from that .”
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