Healthcare-Digital May 2024 | Page 132

Shannon Shirk , CIO at Health Connect America , outlines how technology is helping the organisation to make a difference to the lives of underserved families
HEALTH CONNECT AMERICA

Shannon Shirk , CIO at Health Connect America , outlines how technology is helping the organisation to make a difference to the lives of underserved families

Launched in 2006 , Health Connect America started out as an in-home therapy business based just outside Memphis , Tennessee .

With a desire to grow at pace , it soon became clear the organisation needed a strategic-minded but clinically-experienced leader to turn the vision into reality .
That leader turned out to be Kristi Shain , who joined as CEO 15 years ago when Health Connect America had six small offices in Tennessee . Today , the company has no fewer than 105 offices in 10 states covering the entire Southeast of the US , based out of Franklin , Tennessee .
Remarkably , revenue has doubled over the past couple of years , but the focus remains on finding ways to improve people ’ s lives in the communities where they live .
Health Connect America offers a multitude of community-based core services from which tens of thousands families are benefitting . A small handful of these services include :
• Behavioural health for children , adults and families
• Intensive in-home and outpatient therapy
• Medication and integration care management
• Substance misuse and addiction therapy
• Therapeutic foster care
• In-home assistance
“ We serve a really diverse clientele focusing on those who require mental health interventions and support services ,” highlights Shannon Shirk , Health Connect America ’ s first-ever CIO .
“ Our core mission is to empower both families and individuals to lead more balanced , fulfilling lives .”
132 May 2024