Healthcare-Digital May 2024 | Page 141

applying that to other areas . At the same time , all stakeholders involved must keep in mind the differences that exist between cities , counties and states across the US .
“ While we want to increase the commonality across the entire portfolio ,” Shirk continues , “ we must also have the ability to customise when needed .
“ So , instead of everything being 100 % customised , we ’ re striving for about 85 % commonality and it ’ s that last 15 % that may need to be custom . It ’ s about increasing commonality across the board , while , at the same time , recognising we have the ability to customise where needed on a state-bystate , county-by-county basis .”
Sharing the vision Having a relatively small tech team means Health Connect America is , inevitably , reliant on a host of key partners to keep operations moving .
Shirk is keen to highlight Qualifacts , an electronic health record ( EHR ) specialist with whom the organisation has been working since the very beginning .
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