What ’ s unique about Qualifacts is its sole focus on mental and behavioural health , enabling it to stand out from the crowd of technology behemoths operating in the healthcare space .
“ Having a partner which is focused on our business and can support our needs is super important ,” Shirk goes on .
“ We ’ ve grown alongside Qualifacts over the years and we ’ ll continue to grow with them . They ’ re responsive to our needs , they provide the technology for our clinicians to improve patients ’ lives and they ’ re able to surface the data we need to run the business . We have a really good partner in the form of Qualifacts .”
Also worthy of mention is Cox Communications and its subsidiaries , RapidScale and Logicworks , who together provide the infrastructure for all Health Connect America ’ s offices nationwide , including bandwidth and virtual firewalls .
“ The important thing is to have partners who share your vision and goals ”
SHANNON SHIRK CIO ,
HEALTH CONNECT AMERICA
On the RapidScale side of things , the firm is a Microsoft Cloud Solution Provider ( CSP ), meaning they provide software licences and services across the business , while Logicworks provides Azure assistance with tasks such as spinning up VMs and configuring databases .
“ Cox has been a great partner ,” enthuses Shirk . “ We needed somebody who could scale , who ’ s nationwide , who ’ s used to running 24 / 7 businesses and can make sure we ’ re provided the services we need in a timely manner . We spend a lot of time with the Cox , RapidScale and Logicworks folks , and we can really see that partnership
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