Healthcare Digital November 2023 | Page 103

Nuance is a technology pioneer , with market leadership in conversational AI and ambient intelligence . Last year it was acquired by Microsoft and the company is now working together to drive better decision-making , improve clinician and patient experiences , create more meaningful connections and improve the quality of healthcare .

Dr Simon Wallace is the Chief Clinical Information Officer at Nuance in the UK and Ireland . Over the years , he ’ s worked as a GP , hospital and public health clinician in both Brighton and London .
“ I ’ m really passionate about giving back and have a keen interest in the voluntary sector ,” says Wallace . “ I spent seven years as a Trustee for Fitzrovia Youth in Action , a London based charity focused on helping children and young people . In addition to this , I spent two and a half years as a Board Trustee for the Dublin Well Woman Centre , an organisation that helps Irish women access family planning , counselling and sexual health services .”
Wallace ’ s interest in health informatics began back in the 1990s when he spent a year at the King ’ s Fund , investigating the impact of the internet on shared decision making between patients and healthcare professionals .
“ Although many hospitals were in the very early stages of their digital transformation journeys at the time , the benefits were already clear to see ,” he says . “ It was obvious to me that this revolution was here to stay , and I wanted to be at the forefront of change .” healthcare-digital . com 103