Healthcare Digital September 2022 | Page 123

B . J . MOORE TITLE : CIO & EVP OF REAL ESTATE STRATEGY OPERATIONS
INDUSTRY : HEALTHCARE LOCATION : UNITED STATES
“ One thing I ' m very proud of ,” says Moore , “ is that we received the very first known COVID patient in the United States , in January 20th 2020 ; and not only did we receive the first known patient ( who was successfully treated ), but we have served our communities very well throughout the entire pandemic . Our impact is huge .”
Providence is a national , notfor-profit Catholic health system comprising a diverse family of organisations and driven by a belief that health is a human right . With 52 hospitals , over 1,000 clinics , senior services , supportive housing , and many other health and educational services , the health system and its partners employ nearly 120,000 caregivers serving communities across seven states – Alaska , California , Montana , New Mexico , Oregon , Texas , and Washington .
Simplify- Modernise- Innovate When Moore joined Providence , he visited hospitals and ministries , and met with their administrative staff and caregivers . It became clear to him that healthcare was significantly behind other industries . “ My estimate was 15-to-20 years behind ,” says Moore . “ And out of that learning tour came our three strategic pillars of ' simplify ', ' modernise ' and ' innovate '.”
Moore likes to think of these pillars in terms of Maslow ' s hierarchy of needs : at the bottom of the hierarchy sits ' simplify ', healthcare-digital . com 123