Universal Printing Company : Quality , diversity & innovation
Universal Printing Company delivers data-driven excellence in compliance and marketing printing under CEO Margi McGrath ’ s leadership
Universal Printing is a full-service document solutions business , which specialises in printing and mailing high-volume , data-driven compliance and marketing materials . The company operates 24 / 7 from secure facilities staffed by seasoned employees .
All of its work , including IT , is performed on site . 80 % of Universal Printing ’ s business includes 50 healthcare companies , with hundreds of plans in every state . Most of the Service Level Agreements are 24-48 hours and an increasing amount of programme work has sameday turnarounds .
Margi McGrath has been the owner and CEO for 28 years . Her role is to ensure that Universal Printing does everything they can to meet or exceed clients ’ expectations . The team is also obsessed with Quality Assurance . “ People touring our plants ask how we keep production moving with so much QA , but it ’ s critically important - and the proof is in our results ,” says McGrath .
Universal Printing ’ s diversity and inclusion
The fact that Universal Printing is owned by a woman has naturally led the company to prioritise Diversity and Inclusion .
“ I think people are empowered to do their best work when they ’ re recognised and welcomed for who they are in the workplace ,” she says . Universal ’ s relationship with CVS began over ten years ago , when Universal Printing attended a Supplier Diversity meeting at CVS headquarters .
“ Monette Knapik and her team learned about our experience with high volume regulatory printing and mailing - work that ’ s data-driven , targeted , customised .” Universal Printing had the expertise and the security certifications that CVS was looking for . A few months later , Universal Printing secured their first job . Since then , business with CVS has continued to grow . “ CVS has mentored us as a diverse supplier and made us a better company ,” says McGrath .
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