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4 . Performance & Process Management The Supplier Diversity team utilises this pillar to be able to track current spend from Tier 1 and Tier 2 suppliers to be able to benchmark and continue to grow that spend year over year through the support of business stakeholders and decision makers .
“ We also utilise this pillar as a foundation to manage our processes , such as the review of Pharmacy Benefit Management and Health Care Benefits Requests for Proposal ( RFPs ), which may include diversity requirements for the utilisation of diverse suppliers ,” says Knapik . “ This pillar is also where we build upon different initiatives throughout the enterprise .”
Knapik and her team are accountable for these strategies . The key to all of them is fostering strong external relationships with national and regional advocacy groups like
NMSDC ( National Minority Supplier Development Council ) and WBENC ( Women ’ s Business Enterprise National Council ), as well as cultivating a strong internal business department relationship .
“ Although I have senior leadership ’ s commitment to supplier diversity and inclusion , I really need to show the value of the programme to all of the business stakeholders , because at the end of the day , we ’ re influencers – not decision makers ,” says Knapik .
So how does she get business stakeholders to include diverse suppliers in their supply chain ?
“ We share with them the value proposition of supplier diversity . For example , customer
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