DR VIDYA RAMAN-TANGELLA TITLE : CHIEF MEDICAL OFFICER COMPANY : TELADOC HEALTH LOCATION : US
TECH & AI
ealthcare is being changed by AI at such a lick that what counted as groundbreaking innovation six months earlier is soon eclipsed by a seemingly never-ending production line of amazing use cases .
These are exciting times for healthcare professionals , but also challenging ones . One company at the forefront of AI innovation is Teladoc Health , a multinational US telemedicine and virtual healthcare company , whose primary services include telehealth , medical opinions , AI and analytics , telehealth devices and licensable platform services .
It is one of the world ’ s leading virtual healthcare providers , and has a global network of 50,000 medical professionals , plus around 5,000 staff , including an in-house technical innovation team .
Dr Vidya Raman-Tangella is Chief Medical Officer at Teladoc Health , and points out that roughly a quarter of Americans have access to at least one Teladoc Health product or service through their employer or health plan . “ People got to know us for virtual urgent care , but that ’ s changing ,” she says . “ Today we provide primary care , mental health , dermatology , nutrition .”
It also has a million enrollees in its chronic condition management solutions , which help people manage conditions like diabetes , pre-diabetes and hypertension . It also partners with hospitals and health systems , who use its technology to enable millions of visits each year .
The company ’ s expanding and evolving suite of services means that technology – and particularly AI – has never been more important .
“ AI is changing what we are able to offer patients ,” says Vidya . “ Generative AI is helping us personalise care and how clinicians communicate with patients . We ’ ve found that it moves the needle and produces better outcomes and allows clinicians to spend more time focusing on patient care .”
She adds there are other ways the company is embedding AI in the care process : “ Let ’ s say a doctor is working with a patient who needs to lose 20 pounds . In a typical setting , the doctor would see the patient occasionally , tell the patient they need to make a number of lifestyle changes , and ask them to come back in six months .”
“ But ,” she adds , “ the doctor has no insight into what is going on in the patient ’ s life during those six months .”
DR VIDYA RAMAN-TANGELLA TITLE : CHIEF MEDICAL OFFICER COMPANY : TELADOC HEALTH LOCATION : US
Dr Tangella is a seasoned healthcare Innovation and strategy executive , who says she “ has a passion for science and data-driven , technology-based health solutions ”.
128 September 2024