TECH & AI
She adds : “ Plus , diabetes members that received personalised next-best actions in their weekly email , powered by predictive modelling , were 50 % more likely to engage with a health coach .” Teladoc is also deploying other technology in conjunction with AI to enhance its services . Ambient listening is one such valuable tech .
As part of its partnership with Microsoft , it is leveraging AI and ambient listening to minimise administrative burden by automating clinical documentation . AI allows physicians to spend more time with patients than otherwise would be the case , rather than having to dedicate countless hours writing notes documenting visits .
“ That ’ s only one example ,” Vidya says . “ Every day we put dozens of AI models to work , to strengthen our products and the experiences we deliver for members .”
She adds : “ It includes everything from optimising appointment scheduling and quickly connecting members with a quality physician in minutes , to delivering personalised insights that empower members to take the next best action to support their health .”
Asked to gaze into his crystal ball and predict where Ai might take healthcare next , Vidya says : “ I am excited about the possibilities for AI and particularly the space of predictive analytics .
134 September 2024