PACIFIC REACH PROPERTIES & RETIREMENT CONCEPTS
The healthcare industry is witnessing a digital revolution . Escalating healthcare costs , ageing populations and increased demand has led healthcare companies to overhaul traditional models of care , in favour of adopting a complete consumer-focused model .
The Canadian healthcare industry in particular is witnessing a significant shift . Up to 770,000 Canadians are now over 85 years old , a figure which keeps growing year-on-year , placing increased demands on current services . Since 2015 , it has been reported that there are now more people aged over 65 years in the country than children under 14 years . This changing demographic has led to an increased demand for home care and community led services , as well as the need for technology to play a central role in how care is delivered now and in the future .
Noting that tech-savvy Baby Boomers will be the next key generation to retire , healthcare providers and homecare services are looking at new ways to transform present service offerings and embrace new digital tools , which will guarantee that the consumer , resident or patient will be at the forefront of all care delivered , whether in an acute or homecare setting .
Enter Pacific Reach Established in 2014 , Pacific Reach Properties & Retirement Concepts has steadily grown across Western Canada . Managing 25 care homes , the company also houses seven hotels under its umbrella , as well as commercial real estate and multifamily homes . Its growth over the last few years is impressive , but Jason Gomes , Pacific Reach ’ s Director of Information Technology , explains that its objective to deliver exceptional service , as well as its investment in personalised , digital tools , has been essential to its ongoing growth .
“ We have a lot of residents now that are more technologically aware . There are a lot of Baby Boomers coming in , where a lot of them bring their own devices ,” he adds .
74 April 2018