CANADA

Managing the digital transformation of both Pacific Reach ’ s retirement and hotel division , Gomes has introduced technologies , some of which , although small , have made a significant impact on users lives .

He says : “ When I was originally hired , one of the first questions I asked the ownership was ‘ if you were not owners and you were potential residents what would you look for in technology ?’

“ It was very interesting to see their reaction because they hadn ’ t thought of it that way . From something as simple as wi-fi , to electronic medication management , to things that will help the residents in the longterm , that makes such a big impact and difference right off the bat .”

Strengthening its technology backbone Whilst looking at Pacific ’ s Virtual Desktop Infrastructure ( VDI ) deployments from VMware , Gomes noted that the company would be

unable to scale in alignment with business growth . Rebuilding Pacific ’ s technology backbone , encompassing the removal of all assets from its data centre and starting from scratch , the company has utilised Dell Technologies , and replicated all its assets to a separate site .

Throughout its transformation , Dell technology has been embedded and replicated to a separate site , enabling the business to adopt a disaster recovery ( DR ) strategy and strengthen its security across the board . “ We ’ re now scalable and have seen no slowdowns or issues ,” comments Gomes . “ As we bring in new facilities , we ’ re able to quickly ramp sites up with a concept I built called “ RC in a box .” We can deploy a fully tested solution which includes , the Zero Client VDI hardware , monitors , printers , firewall , switches and wireless infrastructure .

“ Being able to change the centre into a more state-of-the-art center ,

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