CANADA
Procurement can be a challenging discipline . There ’ s an increasing pressure to reduce costs and achieve savings , the continuous challenge of sustaining supplier relationships , and the need to keep up-to-date , accurate data . However , when tasked with purchasing the goods and services for an entire province ’ s healthcare services , the pressure increases tenfold .
With more than 27 years of experience in the sector under her belt , this is the job that ’ s in the capable hands of Ann Dolan , Executive Director of Strategic Procurement for Service New Brunswick Health Services .
Providing the procurement of goods and services within healthcare for the Canadian province , Service New Brunswick is a crown corporation that has transformed its strategic procurement function in recent years .
Value-based procurement The corporation ( previously FacilicorpNB ) was instructed by the government to achieve savings of $ 20 million . Of this amount , between CA $ 14 and CA $ 16mn was to come from supply chain initiatives in the healthcare sector . “ It was a real challenge ,” admits Dolan . “ For us , it was important to understand the needs of the client
- the clinician or physician – and so we asked them ‘ what is it that you need in your practice to treat a patient ?’” Dolan says . “ We asked them ‘ what are some of the things you ’ re doing now that you don ’ t want to lose sight of ? What are some of the improvements you ’ d like to see ?’
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