CANADA
“ WE ARE MOVING TOWARDS ANOTHER EVOLUTION OF PROCUREMENT , WHEREBY IT IS MORE VALUE-BASED AND LESS FOCUSED ON PRICE ”
– Ann Dolan , Executive Director of Strategic Procurement for Service New Brunswick Health Services .
By driving efficiency in its supply chain , utilising data analytics , and truly understanding the meaning behind its products and services , Service New Brunswick has dealt with its supply chain transformation in its stride . In doing so , it continues to deliver value-based , high-quality healthcare goods and services for the province of New Brunswick .
“ In all this change , we have to find balance ,” reflects Dolan . “ Sometimes it can be hard but one of the main things that keeps us motivated is that we know that for everything that we do , there ’ s a patient at the end of that transaction . That patient could be one of our family members or one of our friends . Our core mission is to provide high quality , innovative services for customers with a focus on value for all New Brunswickers . So , when someone says , ‘ thank you very much ’, that ’ s what keeps us going during the hard times – knowing that we ’ re helping New Brunswickers .” www . healthcareglobal . com 79