Healthcare Magazine November 2017 | Page 114

CHRISTUS HEALTH

With a network of over 45,000 Associates , more than 15,000 physicians on medical staffs providing compassionate , high quality care , CHRISTUS Health is one of the largest Catholic health systems in the United States .

The company has been committed to extending the healing ministry of Jesus Christ for more than 150 years . As the founding father and sister initially began their mission by forming CHRISTUS in Houston , Texas , there was always a wider vision of expansion , extending its footprint across the United States .
Six years ago , a decision was made to relocate the company ’ s base of operations , its home of over 150 years , from Houston to Dallas . As with any major relocation , particularly after decades of operation , CHRISTUS faced a sizeable challenge .
“ Having such a rich legacy , we had a lot of very loyal and dedicated associates and leaders who had given their entire lives to CHRISTUSt ,” says Bennetta Raby , System Director , Strategy , Performance
Improvement , ITSM , TBMO , Learning and Development , Christus Health .
“ When the decision was made to uproot and move , from a technology perspective we lost a significant portion of our workforce over 60 %. Everyone from leadership roles to external facing roles , we lost people from across the board .”
Such a loss of resource meant CHRISTUS had to embrace a new strategic direction that gave it the best chance to first survive , and then thrive despite such a seismic level of change
This is where Bennetta Raby , having successfully worked in transformation , project management and healthcare IT for more than 10 years , was brought in alongside Christa Barclay , Strategy , Performance Management & Innovation Program Manager , Office and ACIO , to bring vision , strategy and stability to the organisation .
“ When myself , Christa and our SPI team were brought into the organisation , it was a time of turmoil and uncertainty ,” she says . “ But we thrived on that , and it allowed us to be able to identify from a transformational standpoint , key
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