— Dr Stephen Ayre , CEO of Metro South Health

of the clinical users of the system throughout . “ As chair of the state-wide clinical advisory group on the implementation not just at Metro South but all the other hospitals that are following on , we have been keeping the clinicians aligned and focused . We are building an integrated solution that reconciles the niche demands of specialists with the intricacies of the IT system ,” he says .

It ’ s been hard work , one senses , to overcome the tendency for each department , often each individual , to argue from entrenched positions , so Dr Ayre has done everything possible to encourage a holistic view . “ We came through a very careful engagement programme with the clinicians within the hospital so that everyone understood the process and its goals .”

Resource fairs , he explains , gave clinicians the opportunity to try out the system and see how it integrated with the devices within the hospital such as ECG machines and the anaesthetic equipment and various monitors . This helped identify pain points . A common problem when moving from standalone products to a

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