MENTAL HEALTH CENTER OF DENVER
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“ You can get sucked into thinking that the tech itself is the solution . But the reality is that it ’ s only the easy part ”
— Dr Wes Williams , CIO , Mental Health Center of Denver
only the start of the process . “ You can get sucked into thinking that the tech itself is the solution . But the reality is that it ’ s only the easy part . It took a lot more work to figure out how to really do that work – how to make everything happen ”.
Dr Williams feels that in some ways the upheaval could have been a blessing in disguise . “ The takeaway for me is that if you practice something , you can figure it out . We ’ ve had the chance to really practice and learn how to do this well . That ’ s been the silver lining . And from a telemedicine standpoint , I ’ m optimistic that even when it ’ s safe to go back into clinics , some folks are going to choose to continue to receive their care via telemedicine , because it ’ s more convenient ”. To illustrate his idea , he mentions that since patients have been attending appointments remotely , the number of no-shows has decreased by almost a third .
SUMMER / AUTUMN 2020