KETTERING HEALTH NETWORK
18 to engage with their providers and do it in a way in which they felt safe .”
As well as these consultations , Kettering implemented physician-tophysician telemedicine solutions in hospitals , where it installed COVID units with strict protocols to ensure the environment is safe for the patient , their family members , and the caregiver . It also launched a service to keep patients and their loved ones connected in cases where someone was unwell with COVID-19 and unable to see visitors .
These represented a huge step forward , as Lehman explains : “ It ’ s not just about , ‘ hey , we ’ ve got a telemedicine solution .’ It ’ s about discovering what the right technology is , and how we bring it across an entire employed physician group to make sure they ’ re comfortable using it . There ’ s a number of parts and pieces that have to be put into place , which we did very quickly , and it was a tremendous success story .”
Kettering Health Network ’ s Information Systems division also
SUMMER / AUTUMN 2020