telemedicine consultation if appropriate via Doxy . me . Nyotron provides Kettering with endpoint security solutions at a time when health care networks are besieged by bad actors and hackers . Microsoft not only enabled collaboration via Teams when face to face meetings were eliminated , but also provided a health bot which allowed guests to determine the right level of care based on symptoms . Lehman identified Cisco as the company ’ s networking backbone . “ When you send people home , you have to be able to connect , and our backbone performed flawlessly . All of those vendors played key roles and helped us navigate the waters to do what we did with COVID .”
Looking ahead , Lehman believes the changes the company has made will remain long term . “ Although the pandemic has had catastrophic impacts across the world , the challenges we faced ultimately led us to meet our mission in innovative ways . COVID was a catalyst that accelerated the digital transformation of Kettering ’ s operations . Through telemedicine , collaboration platforms , analytics , and direct to guest solutions , Kettering is transforming the healthcare experience .”
All of this is happening at a time when the US healthcare sector overall is undergoing huge change , moving away from the fee-forservice system – where the more tests , studies and other services are carried out , the more the healthcare network gets paid , regardless of outcome – towards fee for value . It ’ s a move that ’ s driving a vast amount of innovation and investment .
23 healthcareglobal . com