CHENMED
systems are up and running and available . Reliability is key .”
Perras recalls that just four years ago , paper processes , and all of their manual inefficiencies , were still in place . Since then his team has improved the experience of physicians , front desk staff , medical assistants and care providers . Better healthcare worker experience quickly translates into better care for patients . The goal is to support mobile capabilities to provide access to changing patient data in real time .
“ While supporting physicians with the ability to cross reference previous treatments on the database , we ’ re aiming to develop our self-service capabilities too ,” says Perras . “ Patients will be able to visualize their own care path and see that history from medications to interventions .”
Driving
from transformation to robotic process automation
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START HERE 156 April 2021