MEMORIAL HEALTH SYSTEM improved point-of-care gap closure from 8.5 to 30 %. “ We ’ ve had phenomenal feedback from the physicians , with some saying they can see two more patients a day because they walk into the room knowing what needs to be done .”
The intention is to use CareBridge to manage a range of chronic diseases and standards of care such as mammograms for women and bone density scans for people with osteoporosis . Using algorithms , the software stratifies data by risk factor , so physicians can identify the right type of care for each patient at the right time .
Using a cloud-based platform , it ’ s been designed so it ’ s easy to use . “ Staff can engage with it in a very vis-ual format , which gives them access to information that was previously difficult , if not impossible , to see from an electronic medical record .
Everyone from an administrator to a physician to a secretary with no technical skill whatsoever can very easily get into the system , run advanced clinical queries , and export the data immediately . We ’ ve really empowered staff across the organization to be able to get advanced clinical information .”
To implement CareBridge , Queen and his team worked with software as a service ( SaaS ) company Phreesia , a key partner in carrying out 1921 Is the year that Memorial Health was first founded
64 The number of clinics which are operated
3,300
The number of employees
EXECUTIVE BIO
RICHARD QUEEN
TITLE : DIRECTOR OF DATA SOLUTIONS INDUSTRY : HEALTHCARE LOCATION : OHIO , UNITED STATES
Richard has more than 12 years ’ experience in hospital and provider group management , including diverse titles such as Chief Financial Officer , Director of Business Intelligence , and VP of Data Science . Combining his educational background in finance , his vast experience across healthcare , and his more than 20 years in technology and automation , he brings a unique perspective in his vision on the future of healthcare . Utilizing the principles of Lean Six Sigma and continuous process improvement , Richard has repeatedly demonstrated the ability to drive revenue growth , improve throughput , gain efficiencies , and implement process redesign . Richard is passionate about identifying bottlenecks in today ’ s healthcare system and then putting technology to use in finding solutions .