MEMORIAL HEALTH SYSTEM
Care
Bridge
“We ’ ve had phenomenal feedback from the physicians , with some saying they can see two more patients a day because they walk into the room knowing what needs to be done ”
RICHARD QUEEN DIRECTOR OF DATA SOLUTIONS , MEMORIAL HEALTH SYSTEM
Queen has created CareBridge , a piece of software that draws from multiple data sources including the EMR , BOLT , different immunization vendors , the FDA , the US Census Bureau , and CMS Centers for Medicare and Medicaid Services . “ CareBridge draws from these external data sources and combines this with our clinical data to enhance what we can do ,” he says .
Part of its aim is to provide evidence-based preventative care , something that only eight to 15 % of Americans receive in full measure .
“ For example , people with diabetes need a hemoglobin A1C lab test at least once a year . It ’ s very common for a third to a half of diabetic patients to have not had one in the last 12 months ,” Queen says . “ Typically , in any hospital , it ’ s the insurance companies as the payers who calculate all this data and report back to you on what the patients need . The typical workflow is waiting six to nine months after the point of care to tell you what didn ’ t happen , and then you have to manually try to either get these patients back in , or prove that you did . We ’ ve turned this data into real-time clinical indicators ” he explains .
CareBridge can provide this information directly to the payer or the clinician , and as a result in just six months Memorial has
186 April 2021