SUSSEX COMMUNITY NHS FOUNDATION TRUST
Crean gives an example of one older lady who had an operation at a hospital outside of Sussex and when she got home the Sussex NHS didn ’ t know she had had the operation .
“ The woman needed help with things like standing , getting in and out of bed and cooking , so we made an urgent visit to her house and because our community nurse had her laptop and connectivity she could explain to her children ( who had dialed in ) that she was digitally referring their mother to various services which could assist her every day at home straight away .
When I asked the community nurse what would have been the case prior to having the technology and she said the process would have taken four to five days . You can imagine the distress of the individual and her family in that situation . But now the technology is at our fingertips and the kind of connectivity Vodafone provides makes this speed of care possible ,” he explains .
Another important partner for the Trust is tech long-term player , Cisco . The Trust has been using one of their systems to run seven call centres across the Trust . One of these is called ECHO and this service is used in
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