“ I LOVE THE FACT THAT THE NHS RIGHT NOW IS TRYING TO FIND OUT HOW IT CAN EMPOWER PATIENTS WITH TECHNOLOGY .”
“ I LOVE THE FACT THAT THE NHS RIGHT NOW IS TRYING TO FIND OUT HOW IT CAN EMPOWER PATIENTS WITH TECHNOLOGY .”
DIARMAID CREAN CHIEF DIGITAL AND TECHNOLOGY OFFICER , SUSSEX COMMUNITY NHS FOUNDATION
March 2016 Year Founded
Circa 6-7,000 Number of Employees
Circa £ 250m Revenue palliative care for patients either in hospices or being cared for intensively at home where possible . Crean explains it is a support service whereby nurses are on call day and night to support patients and their families . Crean says because all staff are provided with laptops and smartphones , they can stay connected on MS Teams and are also able to join the virtual call centre from any location .
All of this demonstrates that this connectivity is vital .
“ Alongside giving staff flexibility in the way they are able to work , the benefits of all of this is the reduction of costs on office space and travel , for example , so things are much more effective and efficient and we can evaluate things like how many more patients can be seen in the course of a day as compared to previously when everything was physical .
The main aims of digital transformation Crean says he has never seen digital transformation accelerate as fast as it has in the NHS over the last two years .
“ I have seen nothing quite like it and Covid was the catalyst which made digital transformation even faster . NHS staff are supermotivated to care for their patients . I feel very fortunate to be involved in the NHS with my background and help the organisation make this leap and I don ’ t think we will go back .”
106 December 2021