SUSSEX COMMUNITY NHS FOUNDATION TRUST
And he speaks of the conundrum of home working and returning to offices , which is a talking point at the moment within many different industries .
“ I think the minute one organisation says come back to the office five days a week , the one down the road which doesn ’ t expect that will likely steal their employees . But it ' s the patients as well as they have become used to interacting with the NHS in different ways now and this hopefully also means people will become more individually proactive with their own health . And this ties in with the self-monitoring tech we have talked about ,” says Crean .
But he does add a hint of caution , especially when it comes to artificial intelligence where bias and / or errors can sometimes negatively impact usage . Whereas the private sector embraces change more because they obviously make money from it , in the NHS there is more concern over patient care and safety .
“ The challenge for me when it comes to AI is the data . Computing technology has been around for a while . It works brilliantly when you have really good data , but so far , the NHS hasn ’ t got a full grip on this . This is because data is residing in multiple repositories owned by different organisations which data hard to grapple with .”
He added : “ So there ’ s a question mark around the data but at the same time there is aspiration and what the NHS is trying to move towards while at the same time grappling with privacy and ethical questions . It ’ s a complicated multi-year challenge .
“ But , as a technologist I would say it ’ s a no-brainer that this technology will do amazing things .” healthcareglobal . com 107