Sandip Kumar of Gold Coast Hospital and Health Service talks transformation , innovation , change management and the future of digital healthcare
Sandip Kumar of Gold Coast Hospital and Health Service talks transformation , innovation , change management and the future of digital healthcare
Sandip Kumar , Gold Coast Hospital and Health Service
In a time of generational change across the healthcare sector - driven by advances in everything from telemedicine to artificial intelligence ( AI ) and robotics - the COVID-19 pandemic has kicked the sector into overdrive .
For Sandip Kumar , the inaugural Executive Director of Transformation and Digital at Gold Coast Hospital and Health Service , it ’ s been a time of unprecedented opportunity . Kumar , who joined Gold Coast Health close to the tipping point of the crisis , reflects that the most important thing now is to preserve the industry ’ s momentum . If that can be done , then Kumar and his contemporaries have the chance to make some truly transformative changes to the way technology is leveraged into a better standard of patient care .
“ In the midst of the pandemic , we turned the ' should dos ' into ' must dos ', and now we need to figure out which of those innovations are truly sustainable in a business as usual sense ,” he says . “ If we maintain that relentless ambition to adopt new and better ways of working at the scale we have done , we ' re set to do big things in 2021 .”
Guiding the Transformation Kumar ’ s role , he explains , involves spinning a lot of plates . “ It ' s a really exciting role ,” he enthuses . “ I have four core streams that I
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