GOLD COAST HOSPITAL AND HEALTH SERVICE
Sandip
Kamur
oversee : the Transformation Advisory division , the Transformation Office , the Digital Services branch , and the Health Funding and Clinical Coding Branch .”
The Transformation Advisory Branch places a small , interdisciplinary team of dedicated advisors alongside both clinical and nonclinical staff to identify and solve the kind of complex problems that can arise in a system as complex as a modern healthcare organisation with around AU $ 1.7bn of annual OpEx . “ It ' s a very new model , which I designed when I started here and just recently implemented ,” says Kumar . “ Watching the doctors , nurses , allied health , digital advisors and other consultants all working together to gather up all the different problems that arise across those functions and look at all the different ways of solving them is really interesting .”
The approach , Kumar adds , is allowing Gold Coast to not only identify problems that before might have seemed unsolvable , but to
approach solving them in new , more innovative and lateral ways . “ We ' re not just solving analog problems with analog solutions , but looking at how technology can help solve problems , as well as whether we can apply different clinical models , or new ways that non-clinical staff can interact with this space ,” he explains . “ It really works .”
“ We need to make sure we ' re not bringing technology from 1998 into 2021 ”
SANDIP KUMAR , EXECUTIVE DIRECTOR OF TRANSFORMATION AND DIGITAL , GOLD COAST HOSPITAL AND HEALTH SERVICE
60 June 2021