Healthcare Digital March 2022 | Page 19

“ Americans are the world ’ s most demanding consumer . Americans want all possible options available ”

“ Amazon dominates the supply chain , and is therefore capable of disrupting mail-order pharmacy ”
( and let ’ s not forget that most digital health companies use Amazon Web Services for hosting ).
“ Walgreens and CVS are pharmacies that have added some basic primary care services through mini clinics ( alongside selling household essentials ). In some communities , they may be the most convenient options for care .”
Is this the direction healthcare is going ? “ Americans are the world ’ s most demanding consumers . Americans want all possible options available .
Primary care is a long-term relationship , and retail primary care is convenient when you can ’ t get an appointment right away .
“ Our experience at emocha Health has shown that , while patients are open to expanding their set of healthcare relationships , the advice , involvement , and connection with a physician they know and trust is still very important .
“ We ’ ve seen extremely high enrolment rates in our digital medication adherence programmes when the patient ’ s physician recommends enrollment . That trust drives great medication habits , which directly translates into the outcomes we all want .” healthcareglobal . com 19