HOSPITALS
Driving digital transformation at Franciscan Health The COVID-19 pandemic triggered digital transformation across the world , Franciscan Health is no exception .
“ We have a very comprehensive understanding of what the patients should be looking for , how we are treating those patients while they are inside our four walls , but also outside of it ,” says Bharadwaj . “ What we ' ve done is create a structure where we have several patients who have a series of care teams around them that clearly take care of them .
“ That structure is very important for us , because you would have a pulmonologist , a cardiologist , an intensivist , a PCP , a nutritionist , a nurse who is addressing the patient ' s care apart from other capabilities like home health . So , what we do is we take that patient and look at what the patient is going through , looking at what the patient has had in the past history and looking at what is a propensity for that patient to fall sick , or do better in the future .
“ So , what we ' ve done , from a digital transformation perspective , is look at remote patient monitoring as a way to get data from the patient . We also look at allowing the patient to give us feedback through our patient portal or through our patient MyChart mobile . Those are two capabilities that we provided to them .”
The Franciscan Health philosophy is not about just the patient at the point in time when they need care , but everything and anything happening outside of that aspect of what they ' re going through .
With the new Innovaccer platform , Franciscan Health manages value-based care . That means not just the clinical aspect of care .
“ We have to understand what is happening with the patient . We also have to understand what ' s happening with the ability
“ We make sure we offer patients the information while they ’ re here ”
SRI BHARADWAJ VICE PRESIDENT OF DIGITAL INNOVATION APPLICATIONS , FRANCISCAN HEALTH healthcare-digital . com 43