HOSPITALS
for the patient to interact with us and we have to understand where else the patient is getting care ,” says Bharadwaj . “ One of the key factors for us is that our patients go to receive care in other clinics or affiliated clinics that we have in the community . So , we wanted to get that data . What we ' ve deployed in our base is to connect with those clinics and extract that data , so we know what ' s happening with that patient , even when he is not in our clinic per se . We want to understand what ' s happening .”
The second biggest thing that Franciscan Health has been able to do is to bring that data into their environment to see what ' s happening with that patient through patterns of care .
“ One of the key things that we struggle with – well , it ’ s not just us , a lot of organisations struggle with it – is siloed care management ,” continues Bharadwaj . “ Without bringing outside data into perspective , we are eliminating that process . Interoperability is key for us , so we are bringing that data in so we can get that picture . That is a very key component . The other component that we use with Innovaccer is the ability to communicate to the patient , based on where they ' ve been and based on what ' s going on . Because we have that full spectrum of data available , we can now pinpoint it to say : ‘ You had aches when you visited this place , this is what they told you , and here are the medications they gave you . Are you still taking the medication ? Is this something that you are doing ?’.”
Bringing that data in allows Franciscan Health to do a lot more overall from a patient management , value-based care perspective .
“ If you are trying to elevate the improvement of what we are doing with that particular population , we have the
data now to elevate that population . That is the key factor that we believe will help us move things forward – it ’ s where Innovaccer comes into play . So Innovaccer comes into play in value-based care , from what we believe is a fee for service as well , and then Innovaccer comes into play for wholeperson care . So , if you look at those three areas , the use of Innovaccer is essential ,” says Bharadwaj .
44 May 2022