These decisions also help the infrastructure team when deploying software updates or making changes in the environment . Experiences can remain consistent throughout all clinical spaces , and changes can be integrated once rather than deploying updates to client equipment one endpoint at a time .
Investing in VDI early helped the School of Dentistry during COVID-19 , because when everybody had to go home , students , staff , and faculty were able to access their clinical environment and research environments remotely , with little confusion or effort .
“ It would ' ve been very difficult for us to transition to a remote or hybrid work environment ,” said Canaday . “ But because we had already made an initial investment , we were able to build on that foundation to allow people to work at home through either the browser or through the Citrix workspace app without starting from scratch to develop a solution .”
The disruption caused by the pandemic also ushered in another technological solution to patient relations . To help reduce the workload for front-office staff and improve the appointment reminder experience , the school partnered with Intiveo .
68 May 2023