DIGITAL HEALTH
health and social care professionals to work towards achieving better outcomes for older adults .”
Ultimately , technology helps care businesses do more with less , increasing their capacity to care for more people . “ By providing transparency over requirements and gaps , technology can aid efficient care planning ,” Parmentier adds . “ By optimising care schedules to decrease travel time , software and automation help ensure limited resources are being used effectively .”
Digital onboarding streamlines the process , meaning newly qualified professionals can deliver quality care more quickly whilst being supported by digital training . By enabling care professionals to take notes digitally and automating some administrative tasks , care professionals will also spend less time on paperwork and more time caring for people .
“ By digitally collecting and analysing data , care professionals access deeper insights into the wellbeing of care recipients and start to uncover patterns to support early interventions and prevent deterioration ,” explains Parmentier . “ By empowering care professionals with these insights , the care sector can reduce severe deterioration and systemic pressure on healthcare resources , expanding capacity and giving more people access to home care .”
However , Parmentier recognises that , due to the tough economic climate , home care businesses may struggle to grow .
“ It ’ s no secret that unfortunately care businesses are struggling to survive in today ’ s climate ,” he says . “ Working with care partners on a regular basis has shown me that , for those wanting to grow their businesses , they should consider three things :
Streamlining operations “ Take stock of all processes that are currently happening within your care agency and look for opportunities to streamline these processes – perhaps by using digital tools for automation or clarifying priorities .”
Focusing on staff retention “ Low wages are a key contributor to high staff turnover rates , with many care professionals on zero-hours contracts . Creating an environment where employees have control over their own time and are able to
76 May 2023