HEALTH CONNECT AMERICA
with a wide variety of tech-savviness among clinicians , who range from licensed clinical social workers all the way up to PhD and MDs .
“ When you talk to our clinicians ,” Shirk goes on , “ the feedback we receive is ‘ we love the IT team – they ’ re always there for us , they do whatever it takes and we really appreciate them .’
“ I ’ m super proud of our team and what they are able to accomplish .”
Technology enables mission fulfilment Health Connect America ’ s small technology team has a tough job on its hands when it comes to supporting more than 2,400 clinicians in the field .
Clearly , the only way to achieve this is through effective utilisation of technology itself .
A lot of this boils down to automation of manual tasks , allowing clinicians to spend more time in therapeutic sessions with their clients .
Shirk reels off a series of questions which are continuing to put his department to the test : how can we automate paperwork ?; how can we help the clinician prepare for each session ?; how can we help them surface the previous session ’ s notes or the medication list ?
“ Then , on the business side of things ,” he continues , “ how do we surface the data we need to make data-driven decisions
136 May 2024