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in an automated fashion so that we ’ re not running everything out of a spreadsheet ?”
The ultimate goal here is to build the data models and systems required for everybody to do their jobs to the highest-possible standard – even if it means someone saving just five minutes on a particular task .
At times , this might mean taking the time to train boots on the ground in how to use the technology at their disposal more efficiently .
“ We ’ re looking at all aspects of the technology in our business and making sure we ’ re using it to the fullest of its capabilities ,” outlines Shirk . “ We ’ re also listening to our clinicians when they tell us where the gaps are and what would improve their workflow and lives . Then , we figure out how to fill those gaps so they can spend more time with clients .”
A SaaS-first approach Health Connect America has , in recent years , taken a SaaS-first approach , complementing a cloud-first strategy which had no data centres or server rooms .
The focus was not on building a technology organisation , but instead on building a support network aimed at helping clinicians on the ground first and foremost .
“ I came from a very heavy product engineering background , and so I really love to build stuff ,” says Shirk . “ But we made a very tactical , strategic decision to not build
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